CFEB ALTERNATIVE DISPUTE RESOLUTION PROGRAM

CFEB ADR PROGRAM

The CFEB ADR Program provides government agencies in Colorado with free mediation services through a cadre of trained volunteer mediators. Our trained mediators help resolve workplace conflicts throughout Colorado. The mediators help settle disputes ranging from work style differences and personality conflicts to cases involving harassment, discrimination or unfair treatment.  Contact the CFEB to discuss whether the ADR Program can help in your workplace.

ADR Training

BASIC MEDIATION COURSE

May 8-12, 2017 | Denver Federal Center

Online registration is required: https://colorado.feb.gov/register/?ee=390

COST: $425.00 per student

For those interested in becoming mediators or improving their conflict resolution skills!

COURSE TOPICS OVERVIEW
•    Overview of Alternative Dispute Resolution processes
•    Principles of mediation, Stages and goals of mediation process
•    The role of the mediator
•    Nature of conflict/behaviors in conflict
•    Mediation skills, including negotiation skills, interactive listening, question-asking, use of neutral language, reframing, interest    identification, addressing barriers to agreement, agreement writing
•    Cultural diversity
•    Working with attorneys and representatives of parties
•    Ethical issues, including confidentiality, impartiality, informed consent, & conflict of interests

Teaching methods will include lecture, large and small group discussion, interactive exercises, and coached role-playing.  Students will participate in mock mediations under the supervision of experienced mediators, who will provide feedback to support and facilitate learning. Upon successful completion of the course, students will receive a certificate.

Questions: 303 202 4588 | jconn@colorado.feb.gov

TRAINERS | Matt Jarvinen, JD & Robin McDonald, JD | Private Sector Mediators and Trainers

2017 MEDIATOR MEETINGS

9:00 am – Noon

March 21

May 17

August 16

November 15

To Schedule a Mediation Contact
Jeff Conn
303-202-4588
jconn@colorado.feb.gov

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ALTERNATIVE DISPUTE RESOLUTION (ADR) Cartoon